Session Policies & Terms
My intention is to create a respectful, comfortable and supportive space for our work together. These policies help ensure that we both know what to expect before your session.
By booking a session with me, you acknowledge and agree to the following policies.
Booking & Payment
Payment is required at the time of booking to reserve your appointment. Your session is confirmed once your booking and payment have been completed.
All prices are listed in Canadian dollars unless otherwise indicated.
Cancellations & Rescheduling
Your session time is reserved especially for you. If you need to cancel or reschedule, please provide at least 48 hours’ notice so that I have the opportunity to offer the appointment to someone else.
Cancellations or rescheduling requests made with less than 48 hours’ notice are non-refundable, and the session fee cannot be transferred to a future appointment. A new session will need to be booked if you would still like to meet.
I understand that genuine emergencies and unexpected circumstances happen. If something beyond your control prevents you from attending, please reach out and I will consider the circumstances individually.
No-Shows
If you do not attend your scheduled session and have not contacted me beforehand, the appointment will be considered a no-show and the session fee will be forfeited.
Arriving Late
If you arrive late, we can still use the remaining time in your appointment, but the session will end at its originally scheduled time out of respect for appointments that follow.
If you are more than 15 minutes late without contacting me, your appointment may be considered a no-show.
Online Sessions & Technology
Sessions are held online via Zoom. Please make sure you have a reliable internet connection and a private, comfortable place where you can speak freely.
If a technical problem on my end prevents us from completing your session, I will arrange another time with you.
If you experience technical difficulties, please contact me as soon as possible and we will determine the best way to proceed.
The Nature of Intuitive Guidance
Intuitive guidance is intended to offer insight, perspective and possibilities for you to consider. It is not about telling you what you must do or making decisions on your behalf.
You are always the authority in your own life.
Part of my work is supporting spiritual sovereignty and discernment. You are encouraged to consider what arises during our session alongside your own intuition, lived experience, values and judgment.
You are never required to accept, believe or act upon anything shared during a session.
Mediumship
Mediumship is an intuitive and spiritual practice, and its nature is unpredictable. I cannot guarantee that a particular loved one, ancestor, guide or other presence will communicate during a session, nor can I guarantee particular messages or information.
Please come with openness rather than an expectation that a specific experience must occur.
There is also no need to withhold information in order to test or prove a connection. You are welcome to confirm, clarify or provide context throughout our conversation. My intention is to create a meaningful and collaborative experience rather than a performance or test.
No Guaranteed Outcomes
Intuitive and spiritual work is inherently subjective. While I bring my experience, training and full attention to our time together, I cannot guarantee a particular result, prediction, experience or outcome from a session.
Once a session has been provided, the session fee is non-refundable.
Scope of Practice
My sessions provide intuitive and spiritual guidance and, where applicable, mediumship and spiritual care.
They are not a substitute for medical or mental health care, psychotherapy, legal advice, financial advice or other regulated professional services.
If something arises that is outside the scope of my work, I may encourage you to seek support from an appropriately qualified professional.
Your Choices & Responsibility
You remain responsible for your own choices, actions and wellbeing before, during and after our work together.
Any guidance, intuitive information or spiritual perspective shared during a session is offered for your consideration. Decisions about relationships, health, finances, employment, legal matters or other significant areas of your life remain entirely your own.
Privacy & Confidentiality
I treat what you share during our sessions with care and respect and do not intentionally disclose the personal details of your session to others without your permission, except where disclosure may be required by law.
If sessions are recorded or stored for any reason, you will be informed beforehand.
Recording Sessions
Please ask before personally recording a session.
I offer a recording as part of your appointment, I will email it to the email address you provided and it will be available for one year.
Respectful Space
Sessions are intended to be respectful and safe for everyone involved.
I reserve the right to refuse or end a session in circumstances involving abusive, threatening, discriminatory, sexually inappropriate or otherwise unsafe behaviour. A refund may not be provided when a session is ended because of inappropriate conduct.
Age Requirement
Sessions are intended for adults aged 18 and over unless we have made a specific arrangement in advance.
Changes to These Policies
These policies may occasionally be updated as my services and practice evolve. The policies in effect at the time of your booking will apply to your appointment.
Questions Before Booking?
If you are unsure whether a session is right for you or have a question about these policies, you are welcome to contact me before booking.
I want you to enter our work together with a clear understanding of what I offer, what you can expect from me, and—most importantly—the freedom to decide what feels meaningful and useful to you.